Privacy
Policy.

Information we collect.

Information you provide

When you use our contact form, we collect your name, email address, optional phone number, the topic you select, and the message you submit. We also collect information you voluntarily provide when you contact us by phone, email, social media, or in person.

Website and analytics information

We use Google Analytics to understand how visitors use our website. Google Analytics may collect information such as browser and device type, general location, pages viewed, referring pages, link and button interactions, and visit dates and times. Google may use an IP address during collection to derive general location, but states that Google Analytics does not log or store individual IP addresses.

Text-messaging information

If you separately choose to join our text-messaging program, we may collect your mobile number, consent date and method, messaging preferences, message history, delivery status, and interactions with messages. Website contact-form submissions do not enroll you in marketing texts.

How we use information.

We may use information to:

• respond to questions, product requests, and event inquiries;
• provide store information and customer support;
• operate, maintain, secure, and improve the website;
• understand website traffic and which content is useful;
• send texts you have specifically requested, including event, product, and promotional updates;
• maintain consent and opt-out records; and
• comply with legal obligations and protect our customers, business, and rights.

Cookies and Google services.

Google Analytics uses cookies and similar technologies to distinguish visits and prepare website-usage reports. You can limit cookies through your browser settings or use the Google Analytics opt-out browser add-on ↗. Blocking cookies may affect some website features.

Our Events page embeds a public Google Calendar. When that calendar loads, Google may receive technical information from your browser and may use cookies according to the Google Privacy Policy ↗.

When information is shared.

We do not sell your personal information. We may disclose information only as reasonably necessary to:

• service providers that help us operate the website and communicate with customers, including FormSubmit for contact-form delivery, Google for analytics and calendar services, and Gnymble for text messaging when you opt in;
• professional advisers or authorities when required by law, legal process, or a good-faith safety or fraud concern; or
• a successor in connection with a merger, sale, financing, or transfer of all or part of the business.

Mobile information, text-message consent records, and opt-in data will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. We may share that information with providers that are necessary to deliver and support our messaging program.

Text-message choices.

Consent to receive marketing texts is not a condition of purchase. Message frequency may vary, and message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us using the information below. We may retain an opt-out record so we can honor your request.

Retention and security.

We keep personal information only as long as reasonably necessary for the purposes described in this policy, including responding to requests, maintaining business and consent records, resolving disputes, and meeting legal obligations. Our service providers may apply their own retention periods.

We take reasonable administrative and technical steps to protect information. However, no website, email system, or electronic transmission can be guaranteed completely secure.

Your choices and requests.

You may ask us to access, correct, or delete personal information you have provided, subject to applicable law and records we must retain. You may also opt out of marketing texts as described above and control analytics cookies through your browser or Google’s opt-out tool.

External websites.

Our website links to services such as Google Maps, Google Reviews, Instagram, and Facebook. Once you follow an external link, that service’s privacy practices apply. We encourage you to review its privacy policy.

Children’s privacy.

Our website and products are intended for adults. We do not knowingly collect personal information online from children under 13. Alcohol and tobacco products are available only to customers age 21 or older. Burners Bottle Shop does not sell alcohol or tobacco products to anyone under the age of 21.

Changes to this policy.

We may update this policy as our website, services, or legal obligations change. The effective date at the top of this page identifies the latest version.